Last Updated: 09/12/2024
Lumeon Technologies, LLC (“Lumeon,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application designed to help electricians study and prepare for the journeyman electrician test (the “App”).
1. Information We Collect
• Personal Information: When you create an account, we may collect personal information such as your name, email address, and contact details.
• Usage Data: We collect information about your interactions with the App, including quiz results and study progress.
• Device Information: We may collect information about your device, including IP address, device type, and operating system.
2. How We Use Your Information
• To Provide and Improve the App: We use your information to operate, maintain, and enhance the App.
• To Communicate with You: We may send you updates, newsletters, and promotional materials.
• To Ensure Compliance: We use your information to enforce our Terms of Service and comply with legal obligations.
3. Data Sharing and Disclosure
• Service Providers: We may share your information with third-party service providers who perform services on our behalf.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Payment InformationTo process your subscription, we collect payment information, including credit card details, through a secure payment processor. We do not store payment details directly. Your financial data is processed securely, and we only share this information with third parties necessary for payment processing.2. Subscription ManagementYou have the right to manage your subscription preferences, including cancellation, within your respective platforms app store. Data related to your subscription and payment history is stored securely and used only for billing, customer support, and improving our services.
5. User Content
Any content you upload to the App will be kept private and not sold to third-party companies. You can request permanent deletion of your data when deactivating your account.
6. Data Security
We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
7. Your Choices
• Account Information: You can update or delete your account information at any time by logging into your account.
• Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:Lumeon Technologies, LLC
Email: hello@lumeontech.com
By using the App, you acknowledge that you have read, understood, and agree to this Privacy Policy.
